Certification

 HLA COMMUNICATION COMPETENCIES

HLA Communication is the bedrock of the HLA Program.  It is essential that listening and speaking skills are keen regarding self-communication, communication between the HLA and the designated Family Health Literacy Mentor and individual family members, and between and among the HLA and community healthcare providers and their respective organizations.  There is no replacement for exceptional communication skills.  << Click on each title for access

File size too large to post on website:  for class presentations, please contact Russ Martin to obtain MS/PPT slides with transitions and animations at russ.martin2010@gmail.com

File Size too large to post on website:  for master slides used in replication of class materials using MS/PPT format on a static basis, please contact russ.martin2010@gmail.com

 

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