Having an informed and helpful person from the village to assist a neighbor in understanding, contacting, escorting and interpreting healthcare navigation is invaluable.
Certified Health Literacy Advisor Program
HLA Coordination of Healthcare Services
In the absence of a local and immediately available resource like the HLA, the outlying healthcare system appears confusing, complex and disconnected. The HLA can simplify each of these issues. The HLA coordinates between the village individual and family with the appropriate and applicable healthcare facility, eliminating wasted time and effort on both sides: the patient and the healthcare provider. This effectively reduces over medical care, by increasing the productivity and knowledge of all parties. The HLA also escorts the family representatives to their appointments, when needed. This provides support, assurances and knowledge continuity of the challenges of the moment. << Click on each title for access
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